Case Study #3

Case Study #3: Landscaping Company – Davidsonville, Maryland

Client Profile

  • Industry: Landscaping
  • Location: Davidsonville, Maryland
  • Starting Revenue: $125K (2024)
  • Projected Revenue: $650K (2025)
  • Team: 6 employees
  • Current Profit: 8%

The Challenge

This landscaping company wanted to scale quickly for long-term financial stability, but risked losing control and draining resources without the right systems in place.

  • Needed to grow revenue without eroding profit.
  • Lacked clear structure and employee accountability.
  • Customer management and communication were inconsistent.
  • Estimating and production weren’t based on accurate field data.
  • No repeatable or scalable processes to support rapid growth.

The Fix

We built the foundation for sustainable growth by:

  • Establishing a proper company structure with clear SOPs and employee expectations.
  • Partnering with a marketing company to generate consistent new business.
  • Implementing a CRM and client relations system to improve communication and customer satisfaction.
  • Creating an estimating model tied to real field measurements for accuracy.
  • Setting up efficient information flow between sales and production teams.
  • Installing a repeatable and scalable process framework to support growth.
  • Strengthening the financial structure with budgeting, accurate recordkeeping, and clear reporting.

The Results

  • Revenue scaled rapidly in under a year, from $125K → tracking $650K.
  • Maintained profitability at 8% during expansion.
  • Company now has the structure and systems to support continued, sustainable growth.
  • Improved customer satisfaction and retention through stronger communication.
  • Employees gained clarity in roles, expectations, and workflow.
  • Positioned for a strong financial future with both stability and scalability.

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